Zidada Hotel And Chalets - Bernal

Fine views of Peña de Bernal enhanced relaxation.

The stunning view of Peña de Bernal from our room was amazing, and the staff's assistance with local dining options was invaluable and stress-free.

I thoroughly enjoyed my stay. The beautiful Amanecer Cabin had fine views of the Peña and was perfect. The staff were very accommodating, promptly assisting with ordering food . Breakfast was delicious with freshly made gorditas!

amazing view of Peña de Bernal, beautifully designed cabin, convenient access to local attractions

Loud neighbors ruining the serene environment!!! The check-in process felt unwelcoming, and it's frustrating there's no place on-site for snacks or drinks!!! Consider improving communication regarding payment policies to avoid confusing guests!!!

great views but challenging communication

The garden view from my chalet was fine, offering a serene backdrop to my stay. The room itself was cozy, with lovely decor that added charm. The staff, while difficult to reach by phone, responded promptly to my messages when I had questions about the water supply.

I had big trouble finding my cabin as the directions were unclear.

The Amanecer Cabin was beautifully designed, with excellent views of the Peña right outside. Cozy, comfortable beds ensured a restful night, and the jacuzzi added a nice touch. Staff were friendly and resolved issues promptly, although reaching them by phone was a challenge at times. Breakfast featured delicious fresh cream cakes, elevating the dining experience.

Just a fine choice for a quick layover in Bernal with extraordinarily good value for money. The beautiful garden view from my chalet made my stay more enjoyable. Make sure to check the hot water in advance to avoid disappointment.

perfect base for exploring bernal's charming attractions and parks

I loved how easy it was to stroll around and discover the Peña de Bernal and Casa Museo del Dulce, both just a short walk away, making my weekend trip so enjoyable as I soaked in the local culture and fine park views every day.

The one-bedroom chalet was cozy, with lovely decor and fine views. It's just a short walk to local attractions. The staff were friendly and responded quickly to my texts about the water supply, which really helped out. Breakfast was a good treat, with fresh cream cakes to enjoy.

100% recommend

The location, view, hot tub, craftsmanship, design, landscaping.

Nothing.

The view and location were amazing, perfect for Instagram-worthy pictures. Breakfast had a great setting with a view. the chalets themselves were beautiful and the craftsmanship and design were outstanding.

The customer service was lacking, with limited concierge help. Staff mostly consisted of young kids who didn't provide the assistance we needed.

The hotel had a breathtaking view, perfect for taking Instagram photos. the breakfast was delicious and had a beautiful view as well. the location was convenient to town and the craftsmanship of the chalets was top-notch.

The staff could use some training in customer service.

We loved the stunning location and breathtaking view. The chalets were beautifully designed and clean. Additionally, the breakfast was nice and had a great view.

Can't think of anything.

The views and landscaping were stunning, and the location was convenient. We loved the hot tub, which was a great feature and added to the romance of our escape. We also appreciated the daily cleaning service.

There were a number of negative aspects to our stay. The staff were generally unhelpful and unprofessional, and we found it difficult to get any assistance or recommendations.

The location is fine, perfect for capturing Instagram-worthy pictures. The breakfast provided was tasty and enjoyed with a amazing view.

The staff, although they didn't speak English, were helpful and accommodating whenever I needed assistance. The room itself was adequate, providing a comfortable stay.